SERVICE

We had served 500+ customers, produced and sold 2,000+sets of equipment, covering more than 60 countries and regions around the world, including more than 30 provinces and cities in China, and exported to the United States, Japan, Russia, Indonesia, Peru, Egypt, Kosovo, Armenia, Ethiopia, Bangladesh, North Korea, Mongolia, Lebanon, Vietnam, Argentina, Cambodia, Algeria and other countries.

Pre-sale service

1、Investigate the site situation on the spot, provide the installation layout according to the customer's demand, plant area, product output and other factors, and recommend or provide the required equipment according to the requirements.

2、Provide detailed technical advice and relevant information to relieve customers' doubts and let customers buy at ease.

3、Provide preheating, analysis, tail gas treatment, automatic transmission and ethylene oxide sterilization Related technical consultation.

Sales service

1、Free door-to-door delivery; Dispatching professional installers for installation and debugging refers to the technology. Guide and train sterilization operators for customers.

2、Guide or provide IQ 、OQ、PQ services that meet the standards.

3、Assist customers to establish sterilization process parameters and process requirements.

4、Assist customers in the installation service and ancillary facilities of on-site electricity, water and heat sources. Technical guidance for installation.

After-sales service

1、Exclusive after-sales service for 7x24 hours.

2、There is a perfect customer management system to remind customers of matters needing attention in use and replacement of wearing parts.

3、Go to the customer's site for a comprehensive equipment maintenance, overhaul and free of charge from time to time On-site q&a.

4、Provide maintenance, replacement and maintenance consultation for vulnerable parts and components.